Please read these Terms and Conditions carefully before placing an order or using our website. By accessing our store or completing a purchase, you agree to be bound by these terms. If you do not agree, please do not use our website or place an order.
Last updated: June 2026
Carpe Outdoorsman is a South African online retailer specialising in outdoor apparel and gear. We operate exclusively within South Africa. These Terms and Conditions govern your use of our website and the purchase of any products from us.
When these terms refer to "we," "us," or "our," they mean Carpe Outdoorsman. When they refer to "you," they mean you as a customer or visitor.
By visiting our website, browsing our products, or placing an order, you confirm that:
We reserve the right to update or amend these terms at any time. The version in effect at the time of your purchase will apply to that transaction. Continued use of our website following any changes constitutes your acceptance of the updated terms.
3.1 Product Descriptions
We make every effort to ensure that product descriptions, images, sizing information, and specifications are accurate and up to date. However, we do not warrant that descriptions are entirely error-free, complete, or current.
3.2 Colours
Product colours displayed on our website may vary slightly from the actual product due to differences in screen calibration, resolution, and display settings. These variations do not constitute a defect or misrepresentation.
3.3 Availability
All products are sold subject to availability. We reserve the right to discontinue any product at any time without notice. If a product becomes unavailable after you have placed an order, we will notify you and offer one of the following:
3.4 Sizing
Sizing guides are provided to assist you in selecting the correct size. It is your responsibility to refer to these guides before purchasing. We are not liable for items ordered in the incorrect size, though we will do our best to assist with an exchange where possible and subject to stock availability.
4.1 Prices
All prices on our website are displayed in South African Rand (ZAR) and are inclusive of VAT where applicable. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of checkout.
4.2 Errors
In the event of a pricing error on our website, we reserve the right to cancel the affected order and issue a full refund. We will notify you of the error as soon as it is identified. We are not obligated to honour orders placed at an incorrect price.
4.3 Shipping Costs
Shipping costs are not included in product prices and are calculated separately at checkout based on your delivery destination. The full shipping cost will be displayed before payment is completed.
4.4 Promotions & Discounts
Promotional codes and discounts are subject to their own terms and conditions, including validity periods, eligible products, and usage limits. Only one promotional code may be applied per order unless explicitly stated otherwise. We reserve the right to withdraw or amend any promotion at any time.
5.1 Placing an Order
An order is placed when you complete the checkout process and receive an order confirmation from us. This confirmation constitutes acknowledgement of your order, not acceptance of it.
5.2 Order Acceptance
We reserve the right to accept or decline any order at our discretion, including but not limited to cases where:
If we decline your order, we will notify you and issue a full refund of any amount paid.
5.3 Order Amendments
5.4 Order Cancellations
You may request to cancel your order before it has been dispatched. Once dispatched, cancellations are no longer possible and you will need to follow the returns process outlined in our Returns & Refund Policy.
We reserve the right to cancel an order at any time prior to dispatch for legitimate reasons, including stock issues, payment failure, or suspected fraud. A full refund will be issued in such cases.
6.1 Accepted Payment Methods
We accept the payment methods listed at checkout. All payments must be made in full before an order is dispatched.
6.2 Payment Security
Payment processing is handled by a trusted third-party payment gateway. We do not store or have access to your full card details. All transactions are encrypted and processed securely.
6.3 Failed Payments
If your payment fails or is declined, your order will not be processed. Please ensure your payment details are correct and that sufficient funds are available before completing checkout.
6.4 Fraud Prevention
We reserve the right to cancel any order that we reasonably suspect is fraudulent and to report such activity to the relevant authorities. We may request additional verification before processing certain orders.
We dispatch orders twice weekly, every Tuesday and Thursday, within South Africa only. We do not offer international shipping.
Delivery times, shipping fees, and all related conditions are governed by our Shipping Policy, which forms part of these Terms and Conditions. Please read it in full before placing your order.
Key points:
Our full Returns & Refund Policy governs all returns, exchanges, and refund requests and forms part of these Terms and Conditions. Please read it in full before purchasing.
Key points:
All content on our website — including but not limited to product images, photographs, logos, brand names, text, graphics, and design — is the property of Carpe Outdoorsman or its licensors and is protected by South African and international intellectual property laws.
You may not reproduce, copy, distribute, republish, or use any content from our website for commercial purposes without our prior written consent. Personal, non-commercial use is permitted provided you do not alter or remove any copyright or proprietary notices.
By using our website, you agree not to:
We reserve the right to refuse service, cancel orders, or restrict access to our website for any user who violates these terms.
To the maximum extent permitted by South African law, Carpe Outdoorsman shall not be liable for:
Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death, personal injury, or fraud.
